Refund

Refund Policy

Cirkul organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to cirkulpr.shop.

support at Cirkul
This support section covers orders and visits through cirkulpr.shop for Cirkul. For return or exchange assistance, contact Support@Cirkulpr.shop or 8102803274.

Our approach at Cirkul to starting a request
For purchases made through cirkulpr.shop, Cirkul applies the following guidance on starting a request. To start a return or exchange, contact us at Support@Cirkulpr.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Cirkul handles order problems
For purchases made through cirkulpr.shop, Cirkul applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

condition of returns at Cirkul
For Cirkul customers at cirkulpr.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

refund timing at Cirkul
Cirkul publishes this refund timing guidance for customers using cirkulpr.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Cirkul customers should know about exceptions
For Cirkul customers at cirkulpr.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about eligibility
This eligibility section covers orders and visits through cirkulpr.shop for Cirkul. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulpr.shop
Phone: 8102803274
Physical address: 106 Sewall St, Augusta, Maine, 04330, United States